Boss Babe Policy:
We recognize & respect that you're busy keeping up w/ your day to day vibe, which is why we offer a convenient, safe & secure, 24/7 access scheduling experience, where you're the boss!
-Before securing your appt, please read the description of the service of interest, so you're fully aware of the details & confident in your appt choice
-Just like booking a flight or hotel, a valid debit/credit card is required in order to secure your appt & reserve that time on your stylist's schedule
NO SHOW in our scheduling system, which will result in an AUTOMATIC CHARGE of 40% of the total price for the scheduled service(s). To continue w/ scheduling your appointment, you are confirming that you understand the terms & agree to the Boss Babe Policy.
-Access your appt info online & cancel or reschedule UP TO 10 hrs prior to your scheduled appt time
-If you experience an emergency or last minute change in your personal schedule & need to cancel WITHIN 10 hrs of your scheduled appt time, please
TEXT your stylist ASAP to let her know
When you pay for your service, you are paying for your stylist's time, labor, product, reputation & results. With this being said, there are no refunds for any reason.
Your VIP consult insures your understanding of all factors regarding YOUR hair, service & expectations. If there is ever a mistake made by your stylist, it will be addressed and resolved before you leave the salon. If there is a technical issue with your hair, that may have been overlooked prior to leaving the day of your appointment, please contact your stylist immediately!
A personal issue (second thoughts, feedback from fam & friends, you spent over budget, unrealistic expectations, etc.) is not your stylist's fault. If you need an adjustment made to your hair because of a personal issue, no need to feel uncomfortable, please contact your stylist for a new appointment to make any necessary changes. Anything is fixable.