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PERSONALIZED SERVICES & PRICING: 

Your hair is one of a kind!

Many factors contribute to how your hair looks, feels, grows & changes throughout your lifetime, such as:

Genetics, hormones, age, health, medications/vitamins taken, stress levels, mental & physical wellness, diet, lifestyle, environment, personal maintenance, product use, past hair services & even the water used to wash your hair (hard or soft water)

 

Because you're so unique, it only makes sense that your service plan & pricing is personalized to match. 

Your service price is based on:

1. The density, length, texture & condition of your hair, currently

2. Your current hair color situation, your color history & the desired hair color, cut and/or style (your goal look) 

3. The amount of time, work & product that will be required to achieve your desired look or to get your hair closer to your desired look, because some results can't be achieved in 1 session

4. The Glam upgrade: Unlike any other salon experience.....  Relax in a clean, private studio, aromatherapy, phone chargers, Tv & music available, beverages available, quality products used & 1 on 1 time w/ your stylist throughout the entire service.

After your VIP Consultation, you will have the peace of mind, knowing your hair is in good hands w/ a professional, experienced stylist that you feel comfortable with.     

VIP CONSULTATION:

During your consult, you & your stylist will discuss all your options based on the factors listed above, as well as:

1. Realistic expectations

(you can't always get what you want; breakdown of the reasons why)

2. Color matching (what will look best w/ your eye color, skin color & undertone) 

3. The process (duration of service estimate, the service plan)

4. Service & home maintenance (commitment to future appts, what will work for your schedule, recommended products to use at home, ) 

5. Your $$ budget (Price quotes for service options, price quotes for future maintenance services)

6. Addressing any questions/concerns/challenges you may have


 

POLICIES:

Scheduling:

Appointments can be scheduled online, by clicking BOOK NOW.

For a better understanding & details about our services, please read the full description for the service(s) of interest,  

The system will offer availability based on the service(s) chosen. If your 1st choice date/time is not available, it is recommended to schedule another spot that works for you & keep checking back to see if a better option becomes available.

Once your appointment is scheduled, you will receive a confirmation email/text, as well as 3 days before the appt date & a reminder the day before. 
All clients are required to reserve an appointment with a credit/debit card. This    

Rescheduling/Cancellations:

Hey, life happens!

We feel it is unfair to penalize someone if they need to cancel or reschedule for whatever reason.  

This is much appreciated, because your stylist has a better chance of scheduling someone who is on the waiting list. If your stylist needs to make any changes, you will be contacted with notice.   

NO REFUNDS:

When you pay for your service, you are paying for your stylist's time, labor, product, reputation & results. With this being said, there are no refunds for any reason.

Your VIP consult insures your understanding of all factors regarding YOUR hair, service & expectations. If there is ever a mistake made by your stylist, it will be addressed and resolved before you leave the salon. If there is a technical issue with your hair, that may have been overlooked prior to leaving the day of your appointment, please contact your stylist immediately!

A personal issue (second thoughts, feedback from fam & friends, you spent over budget, unrealistic expectations, etc.) is not your stylist's fault. If you need an adjustment made to your hair because of a personal issue, no need to feel uncomfortable, please contact your stylist for a new appointment to make any necessary changes. Anything is fixable.